Prepare For Your Adventure

We hope you’re getting excited about your upcoming Wells Gray Tours experience! Here are a few resources to help you prepare.

Important Tour Information

This document summarizes key information about your tour such as travel travel documentation needed, luggage restrictions, packing tips, currency, etc. We will provide you with this document at final payment. We ask that you please review all information provided and reach out to us if you have any additional questions. 

Travel Documents

It is your responsibility to obtain and to have in your possession all the required documentation and identification required for entry, departure and travel to each country or region. This includes a valid passport and all travel documents required by the relevant governmental authorities including all visas, permits and certificates (including but not limited to vaccination or medical certificates) and insurance policies. Wells Gray Tours Ltd. cannot assume responsibility for portions of a tour missed due to improper documentation. Please review our Terms and Conditions for more information. 

Emergency Information Form – Privacy Policy Statement

Purpose of Collection

We collect personal information to ensure your safety, comfort, and the smooth operation of your tour. This may include emergency contact details, health considerations, and other relevant information.

How Your Information Is Used

Your information will be shared only with:

• Your Tour Director, who needs it to manage your experience.

• Emergency personnel, if required for your safety.

We do not share your information with third parties for marketing or any other purpose.

Data Security

We use Microsoft Forms to collect and store your information. Microsoft Forms is part of the Microsoft 365 suite, which operates within a secure, encrypted environment. This means your data remains within our organization’s protected network and is safeguarded against unauthorized access.

Retention

Your information will be retained only for the duration of your tour and securely deleted afterward.

Your Consent

By submitting your information, you consent to its use as described above. If you have any questions about how your data is handled, please contact us at info@wellsgraytours.com

Frequently Asked Questions

1. Why do you need this information? We collect this information to ensure your safety and comfort during the tour. It helps us respond quickly in case of an emergency and accommodate any special needs.

2. Who can see my details? Only your Tour Director and, if necessary, emergency personnel will have access to your information. It is never shared for marketing or other purposes.

3. Is my data secure? Yes. We use Microsoft Forms, which is part of the Microsoft 365 suite. Your data is encrypted and stored within our secure organizational network.

4. How long do you keep my information? Your information is kept only for the duration of your tour and then securely deleted.

5. What if I have questions or concerns? You can contact us anytime at [insert contact email] for more details about our privacy practices.

Packing

We’ve put together a ‘General Packing List to serve as a prompt to help you pack. You won’t need to bring every item on this list on every tour, but may use it in conjunction with the ‘Important Tour Information’ document to ensure you have everything you need.

Click here to see our ‘General Packing List‘.

Travel Tips for a More Comfortable Flight

We hope you’re getting excited about your upcoming Wells Gray Tours adventure and flight! Click here to read about how you can plan and prepare for more comfortable flight.

Travel Tips for a More Comfortable Flight – Wells Gray Tours