Christmas in Vancouver

Theatre seat assignments: Seats for the shows are assigned according to the date you booked the tour.

Show cancellation: It rarely happens, but actors occasionally get sick, or some mishap causes the cancellation of a show. This can occur even shortly before the performance begins. We know that this would be disappointing for our customers, but the only refund we would be able to obtain for you would be the actual ticket price of the show. The hotel, motorcoach, and other tour services are all prepaid and are nonrefundable at short notice.

Food Allergies: You must notify us no later than at final payment if you have a food allergy. An allergy causes medical distress, a preference does not. For some allergies, please consider bringing your own snacks or food items so you are not dependent on what restaurants are able to serve.

Payments: A deposit of $300 per person is requested at the time of booking and balance is due October 20, 2026. By paying the deposit, you agree to the Terms & Conditions, Activity Level and Cancellation Policy outlined. Payments can be made by online banking or cheque (3% discount on tour fare), or by Visa or Mastercard.

Early Booking Bonus: Receive a $150 discount on the first 12 seats and $75 on the next 8 seats for booking early with deposit. The discount is not offered after October 20, 2026.

Cancellation Policy: Up to September 21, 2026, the cancellation charge is $50 per person. From September 22 to October 20, the cancellation charge is $200 per person. From October 21 to November 20, the cancellation charge is 60% of the tour fare. After November 20, there is no refund.

Itinerary and Fare Changes: Our many suppliers may notify us about changes to the itinerary prior to departure and sometimes during the tour. We do our best to substitute a similar service if something cancels, but occasionally the only alternative is to provide a refund for the missed activity. Please note that if we are forced to cancel a tour component due to an issue beyond our control, the current penalties still apply if you choose to cancel the entire tour. Fuel surcharges and changes to taxes or other tour costs can occur at any time, therefore Wells Gray Tours reserves the right to increase fares due to such changes up to departure.

Travel Insurance: A Comprehensive Insurance policy is available through Wells Gray Tours and coverage is provided by Travel Guard. Policies purchased at deposit include a waiver of the pre-existing condition clause for medical and cancellation claims, otherwise policies can be purchased no later than at final payment. This tour stays in British Columbia. While your BC Services Card may cover you for a medical issue that arises during the tour, you will probably benefit from trip cancellation and trip interruption coverage in case of illness or a mishap before or during the tour. Many other benefits such as luggage insurance are included. Medical questionnaire is not needed. Please contact us for details. If you have your own travel insurance, please read the policy carefully to be sure that you are adequately covered for cancellation, interruption, and luggage.

Photo Credits: Vancouver Christmas Market, Arts Club (A Wonderheads Christmas Carol), and tour director Elvia (VanDusen Gardens Festival of Lights).

Experience Points or E-points: This tour earns 93 e-points. Each time you travel on a Wells Gray tour, you earn e-points that are added to your account after the tour returns. One e-point equals $1. Redeem your earned points on select tours or accumulate enough points to earn a free tour! Redemptions offered until October 20, 2026.

Consumer Protection BC Licences: Kamloops 178, Vernon 655, Kelowna 588, Penticton 924, Victoria 65842